How Do I.?

To make an appointment to see a doctor or nurse please ring the surgery. We encourage patients to book on the day the appointment is needed. There are some appointments that can be booked up to a month ahead. In general these are reserved for those who are less able to attend the surgery at short notice (i.e. commuters). If you have a particular wish for a pre-booked appointment please tell the receptionist.

If you prefer to see a particular doctor or nurse, you should tell the receptionist when you call. If your preferred doctor is not available, you may be asked to call back on another day. If non urgent it might be possible to arrange a prebooked appointment.

We do our best to balance the need for people to be seen when acutely unwell and the need for people to be able to organise their doctors visits in advance.

Our busiest times tend to be first thing in the morning, particularly on Monday. If you call at this time, you may find the phone lines are very busy. Leaving your call until a little later overcomes this difficulty. We may have free appointments, so please call even if it is later in the morning.

If you find, having made an appointment, that you are unable to attend please let the reception know even if at very short notice. We are often able to fill those appointments. Missing an appointment without letting us know often means somebody else can't be seen.