Healthcare Team

Proactive Care Team

What is Proactive Care?

Proactive Care is a service that is designed to prevent avoidable hospital admissions, provide care and or signpost vulnerable patients to services that will best suit their needs.

Who are the Proactive Care Team?

The team includes:

  • Patient’s GP
  • Nurses
  • Community Care Coordinators
  • Alyssa Rahman-Khan – Proactive Care Nurse
    Hi my name is Alyssa and I’ve recently joined the team as Proactive Care Nurse. I trained at the University of Bedfordshire and worked in Southampton A+E for nearly 3 years before starting this new challenge. I’m excited to get stuck in and support patients as best as I can!
  • Gemma Hart – Community Care Coordinator

Contact your GP to find out more about our service.

Clinical Pharmacist

  • Maddie
    Maddie graduated from the University of Bath and started her career in community pharmacy. She came to love the area from working in Overton Pharmacy and is glad to be part of the Primary Care Network now. Also, she is an avid hiker and loves cooking.

Senior Social Work Practitioner

  • Emma Walters

Community Connector/Social Prescriber

  • Tracey Powell
    Tracey offers short-term practical and emotional support to help people improve their wellbeing and quality of life and live independently in their community. Our services are tailored to each persons’ needs and goals. Tracey has over 20 years experience of working with adults with learning disabilities in residential, day centre, respite and youth club settings.
    Tracey started the Basingstoke Mencap Youth Club from an idea in 2010 and her proudest moment was winning two awards in 2012 for Hampshire & Isle of Wight Youth Club of the year and Proud of Basingstoke Award in the Health & Care category.
    Tracey has dementia experience, working for Hampshire County Council at Audley’s Resource Centre as she was their Dementia Champion and also supported many service users with physical disabilities. In addition, Tracey has carer support experience having previously worked with Princess Royal Trust for Carers for nearly three years.
  •  Stephanie Nelson
    Stephanie Nelson, Community Connector, has recently joined the team and will be working closely with Tracey Powell.

YPI Counselling

  • Jade Smith
    My name is Jade Smith and I am from YPI Counselling in Basingstoke. I am currently the team lead for the mentoring project working with clients age 10-25 in the local area offering 12 weeks of 1:1 mentoring. We provide a befriending service to help support those who may be having issues affecting their personal well-being, education or employment and provide a listening ear as well as personalised support. I have a background of working with young people in education and well-being support for the past 12 years and am also a trainee counsellor working with young people and their families specialising in early intervention.
    I am a busy Mum of two and have been with my husband for 14 years. I have a passion for mental health and children’s well-being and you will often find me paddle boarding or on the beach.
    My role at the practice is to provide half an hour assessment appointments for clients (age 8 and up to 25 inclusive) to identify where personalised intervention, support, plans or referrals can be made for individuals or families. I work with local schools, agencies and health care professionals to offer a joint up wrap around support approach for patients and work hard to continue this support throughout the referral process.

Our Visiting Community Midwives Are:

  • Vicky Brennan
    I run a clinic at Overton Surgery on a Wednesday.
  • Julie Gee
    I run a clinic at Kingsclere Medical Practice on a Friday.

For more antenatal information, please see our Antenatal Information page.

Community Nurses

The Rural West District Nursing Team are employed by the Southern Health NHS Foundation Trust. They provide skilled nursing care to housebound patients with an identified nursing need (above 18 years of age). This includes caring for patients recovering from the effects of illness or surgery, those with long-term illness or those with terminal illness.

The team work seven days a week and can be contacted on 0300 003 0021 or, via 111 (evenings, weekends or bank holidays).

Please do not leave urgent messages on the office phone number

Health Visitors

Contact number with answer phone: 01256 376558.

If you have recently registered at the surgery please contact the health visitors if you have children under the age of five.

Health Visitors are nurses who have had additional training in public health, child development and health promotion. They work with families, children and in communities to promote health. They are able to offer advice on health and development and many other health related issues. They organise health and development assessments at home or at the surgery.

Integrated Care

We meet regularly with our integrated care team – District Nurses, Social Worker, Frailty Nurse, Mental Health Nurse, Physio and OT – to discuss patients with complex needs so that the care offered is well coordinated and appropriate to their neds. We aim to support patients in their own homes when possible and so prevent unnecessary or prolonged hospital admissions.